Shipping policy

At Lumoria, we believe shopping online should be simple, transparent, and worry-free. That's why we proudly offer free worldwide shipping on every order, with no minimum purchase required.

Our goal is to deliver your carefully selected home décor products safely and efficiently while keeping you informed throughout the shipping process.

Free Worldwide Shipping

We provide FREE shipping to customers worldwide.

No coupon codes or membership fees are required. Free shipping is automatically applied during checkout.

Order Processing

Orders are processed Monday through Friday, excluding weekends and public holidays.

Typical processing time is:

1–3 business days

During busy seasons, promotional events, or holidays, processing may take slightly longer. If there are any unexpected delays, we'll notify you as soon as possible.

Estimated Delivery Time

After your order has been processed and shipped, estimated delivery is:

7–14 business days

Delivery times may vary depending on:

Destination country
Customs clearance
Local postal services
Weather conditions
Seasonal shipping volume

While we always strive to meet estimated delivery times, they are not guaranteed.

Order Tracking

Once your order has been shipped, you'll receive a confirmation email containing your tracking information.

Tracking updates may take 24–72 hours to appear after the carrier receives your package.

If you do not receive tracking information within a few days after shipment, please contact our support team.

Customs & Import Duties

International shipments may be subject to customs inspections, import duties, taxes, or other local fees depending on your country's regulations.

These charges, when applicable, are the responsibility of the customer.

Incorrect Shipping Information

Please review your shipping address carefully before completing your purchase.

Lumoria cannot be held responsible for delivery delays or lost packages resulting from incorrect or incomplete shipping information provided during checkout.

If you notice an error, contact us immediately. We'll do our best to update your order before it ships.